Contact Us

1300 Virginia Drive

Suite 220

Fort Washington, PA 19034

Toll Free: 888.433.2666

International: +1.215.542.6900

Fax: +1.215.542.6814

inquiries@edcomm.com

System Simulation Training Emblem

Systems conversions can be a long and bumpy road. Whether you are implementing a new system due to a merger or acquisition, or you are simply upgrading your technology, systems conversion efforts consume vast amounts of company resources, so getting employees quickly up to speed with using your systems is vital.

The real challenge is giving your employees the training and practice they need to make the new system a success and to feel comfortable and confident using it. You must ensure that your staff is able to accurately perform any and all of their system-related duties when you flip the switch or hire new employees. System Simulations can also be an integral aspect of the onboarding process for new employees to ensure that have the time necessary to learn and practice with your systems in a controlled, responsive environment. Our customized System Simulation Training (SST) programs provide hands-on experiences via our three step methodology model:

  • Observe: Participants are introduced to your new workflow, steps, screens, and documents associated with the system’s procedures.
  • Practice: After reading a realistic business scenario related to your organization, participants perform the steps of the interaction in a real-life, simulated environment with a step-by-step guide.
  • Demonstrate: Participants practice their mastery of the procedures by handling common business scenarios while receiving immediate feedback on their number of keystrokes and/or mouse clicks.

All of our SST programs are created from scratch and in exact accordance with your needs and specifications to exactly mirror your organization’s vital workflows and internal systems. SST is a simulation training methodology that will quickly optimize employee performance–reducing costly training sessions and mistakes that would otherwise result from system misuse.