Contact Us

1300 Virginia Drive

Suite 220

Fort Washington, PA 19034

Toll Free: 888.433.2666

International: +1.215.542.6900

Fax: +1.215.542.6814

inquiries@edcomm.com

Professional Skills Courses | Edcomm Group

RSS
  • Filters
  • Switch to grid layout
  • Swtich to table layout
Seat Time: 2.75hrs - Desc:

This course will introduce the learner to the processes by which vendors and suppliers should be managed. The course will familiarize the learner with strategies for assessing risk, identifying candidates, and avoiding conflicts of interest, in addition to other details regarding the maintenance of strong vendor and supplier relationships. After completing this course, the learner will understand:

  • How to properly solicit information from vendors and suppliers.
  • How to rate vendor proposals.
  • The importance of conducting due diligence measures.

Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the concept of business continuity. The learner will be shown the necessity of planning for a disaster or other interruption to normal operations and will be given instruction on how to create a Business Continuity Plan (BCP). After completing this program, the learner will understand:

  • Reasons to create a BCP.
  • Potential disasters and interruptions that could hinder business operations.
  • Steps to take to plan for continuity.

Seat Time: 1.25hrs - Desc:

This course will instruct the learner on the importance of negotiation communication skills such as verbal and non-verbal skills. The learner will examine how to ask questions and give feedback. After completing this program, the learner will be able to:

  • Implement interpersonal skills to properly send and receive verbal and non-verbal messages.
  • Communicate messages effectively and comprehensively.
  • Ask questions and give verbal and non-verbal feedback.

Seat Time: 2.5hrs - Desc:

This course will acquaint the learner with the importance of sales at the organization. The learner will become familiar with sales basics and models. After completing this program, the learner will be able to:

  • Identify the need, build the relationship, and advance the sale.
  • Customize solutions, propose values, and overcome objections.
  • Close the sale and provide quality service.

Seat Time: 1.5hrs - Desc:

This course will introduce the learner on how to improve professional writing skills by developing a succinct, direct writing style. Additionally, the learner will learn the differences between active and passive voices, creating cohesive paragraphs, and why companies rely on Requests for Proposals (RFPs). Upon successful completion of this course, the learner will have a strong understanding of the following:

  • Properly writing reports.
  • Formatting and persuading.
  • Types of business letters.

Seat Time: 1.25hrs - Desc:

This course will provide an overview of Consumer Driven Healthcare Plans (CDHPs) and will detail the various types of plans that are offered. After completing this course, the learner will understand:

  • The call script.
  • Types of negotiations.
  • The changing customer.

Seat Time: 2.25hrs - Desc:

This course will introduce the learner to effective sales skills. The course will familiarize the learner with maintaining sales professionalism and increasing sales. Upon successful completion of the course, the learner will have a strong understanding of the following:

  • Cultivating new client relationships.
  • The Cycle of sales.
  • Goal-setting strategies and the “SPIRIT” model.