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Professional Skills Courses | Edcomm Group

Identifying Customers

T1. Identifying A Customer: This topic will define customer identification and will introduce the learner to the basics of customer identification, such as asking for identification, knowing what identifies a customer, and how to examine identification.

T2. Examining Signatures: This topic will familiarize the learner with examining signatures by specifying which elements a signature should be examined for, such as shape, spacing, and size.

T3. Signature Cards: This topic will define signature cards and will educate the learner as to what is on a signature card and how to use them.

T4. Primary Identification: This topic will define primary identification by providing the learner with explanations of the most common forms of primary identification, such as a driverÆs license, a State ID, and a passport, and how to examine these forms of identification.

T5. Secondary Identification: This topic will define secondary identification by providing the learner with explanations of the most common forms of secondary identification, such as a valid major credit card, a current student ID, and a thumbprint signature, and how to examine these forms of identification.

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