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Human Resources Courses | Edcomm Group

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Seat Time: 3.25hrs - Desc:

This course will introduce the learner to the skills and standards necessary to be a successful consumer lender. This course will familiarize the learner with the various aspects of consumer lending, including the types of consumer loan applications, the 5 C’s of credit and the tools associated with them, credit bureaus and their reports, and how to communicate loan decisions, among many other aspects. After completing this program the learner will understand:

  • How to handle information in a way that ensures confidentiality.
  • How credit scoring works.
  • The institution’s consumer lending culture.
Seat Time: 1hrs - Desc:

This course will provide an overview of Consumer Driven Healthcare Plans (CDHPs) and will detail the various types of plans that are offered. After completing this course, the learner will understand:

  • How CDHPs function at the organization.
  • How national legislation affects CDHPs.
  • The four different types of CDHPs and how each is used.

Seat Time: 2hrs - Desc:

This course will emphasize the importance of communication for branch managers. The learner will be able to utilize interpersonal skills to enhance face-to-face communication. After completing this program, the learner will be able to:

  • Establish rapport and communicate more adeptly.
  • Understand the 12 aspects of relationships so as to evaluate and influence them.
  • Implement interpersonal communication skills.

Seat Time: 2hrs - Desc:

This course will introduce the learner to common fraud schemes and how thieves profit from preying on vulnerable consumers. The course will provide a comprehensive overview of facets of various types of fraud, such as credit card, ATM, wire, disaster, and more. Upon completing this course, the learner will be able to:

  • Recognize red flags of various types of fraud.
  • Address red flags by adhering to reporting requirements and other preventative actions.
  • Understand the implications of fraud.

Seat Time: 2.5hrs - Desc:

This course will introduce the learner to common fraud schemes and how thieves profit from preying on vulnerable consumers. The course will provide a comprehensive overview of identity theft, phishing and vishing, impersonators, kiting, embezzlement, and other types of fraud. Upon completing this course, the learner will be able to:

  • Recognize red flags of various types of fraud.
  • Address red flags by adhering to reporting requirements and other preventative actions.
  • Understand the implications of fraud, such as identity theft, impersonation, money laundering, and more.

Seat Time: 0.75hrs - Desc:

This course will provide information about the products and services offered by commercial financial institutions. This course will also detail the purpose and positions within the Credit Department and Marketing Team. After completing this program, the learner will be able to:

  • Understand the function and purpose of the Credit Department.
  • Understand the function and purpose of the Marketing Department.
  • Differentiate between products and services used by the business community.

Seat Time: 3hrs - Desc:

This course will introduce the learner to the extensive procedures involved in commercial lending. The learner will become familiar with application process and documentation, the 5 C’s of credit and the tools associated with them, credit bureaus and their reports, and how to communicate loan decisions, among many other aspects. After completing this program the learner will understand:

  • The underwriting process.
  • How to analyze financial information.
  • How to finalize a loan.

Seat Time: 1.25hrs - Desc:

This course will introduce the learner to commercial lending fraud, including the various types of fraud, how to prevent lending fraud and the red flags to be aware of. After completing this program the learner will understand:

  • How to differentiate between the various types of lending fraud.
  • The potential signs of fraud and how to prevent lending fraud.
  • How to review loan documents.
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