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Human Resources Courses | Edcomm Group

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Seat Time: 1.5hrs - Desc:

This course will introduce the learner to the notion of compliance and the organization's commitment to adhering to laws and regulations surrounding compliance factors. The learner will also be exposed to the risks of non-compliance and the regulatory agencies involved. After completing this program, the learner will be able to:

  • Recognize regulatory agencies responsibility for the laws that affect the financial industry.
  • Understand the necessity for compliance and recognize the risks of non-compliance.
  • Apply commitment to compliance to customer relations.
Seat Time: 2.5hrs - Desc:

This course will introduce the learner to the skills and strategies that will ensure that clear and proper communication is used at all times at the organization.  The course will stress the importance of communication and will familiarize the learner with various aspects, including interpersonal skills, face-to-face communication, and communicating with teams. After completing this course, the learner will understand:

  • How perception can affect communication.
  • How communication can be used to influence and inspire other people.
  • How to overcome potential barriers to clear communication.
Seat Time: 2hrs - Desc:

This course will introduce the learner to the basic skills that are necessary in becoming a successful member of the institution’s Collections Department. The course will familiarize the learner with the various guidelines and strategies that make for timely and efficient collections. Upon the successful completion of this course, the learner will have a solid understanding of the following:

  • What delinquency is.
  • The various products offered by the institution and how they can affect the collections process.
  • How to make telephone calls to customers regarding collections.

Seat Time: 0.75hrs - Desc:

This course will explore branch security, citing statistics and detailing all aspects of security. The learner will be exposed to breaches in security and how to react. After completing this program, the learner will be able to:

  • Utilize preventative measures against security breaches at the branch.
  • Adhere to security precautions and other measures.
  • Comply with laws and regulations to enhance the safety and security of employees, customers, information, and assets.

Seat Time: 1.75hrs - Desc:

This course will introduce the learner to the history of banking around the world, accompanied by an instructional video to bolster the learner’s understanding of eachconcept. Additionally, the course will educate the learner on how a bank’ experience, size, and future outlook help determine the learner’s role in the bank. After completing this program, the learner will understand:

  • The general ways in which a bank makes money.
  • Information on the layout of the interior of the bank, with details on the teller and platform areas, ATMs, vault services, and more.
  • The vision and value of banks.

Seat Time: 1hrs - Desc:

This course will introduce the learner to financial statements to better his/her understanding of the process of auditing and methods of accounting. Additionally, the course will teach the learner about the various types of accepted accounting methods used by companies, the methods of inventory valuation, and the decision to lease or own so the learner is prepared to determine accounting decisions. After completing this program, the learner will understand:

  • Interpreting balance sheets.
  • Determining asset quality.
  • Income statements and their importance in determining a company's creditworthiness.

Seat Time: 1.5hrs - Desc:

This course will introduce the learner to the important features comprising intermediate collections. It will detail the credit cycle, effective portfolio management, and useful negotiation and conflict resolution strategies. Upon successful completion of the course, the learner will have a better understanding of the following:

  • Collections Planning Tools
  • Bad Debt Warning Signals
  • Best Practices
Seat Time: 1.25hrs - Desc:

This course provides information about Health Savings Accounts (HSAs), including information for eligibility. The learner will also be able to differentiate between requirements for contributions and distributions. Upon completing this program, the learner will be able to:

  • Understand the difference between HSAs and MSAs.
  • Adhere to contribution and distribution policies where HSAs are concerned.
  • Uphold eligibility requirements for use of HSAs.
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