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Banking Courses | Financial Training | Edcomm Group

The Operations Team: Products and Services

T1. Operations: This topic will introduce the learner to the Department of Operations and the subdivisions that it is comprised of, including items processing, account reconciliation, balance, and statements services, and call centers.

T2. Items Processing: This topic will focus on the items processing subdivision by detailing its role at the financial institution and the positions that the group is divided into, which include readers and sorters, proof operators, and return items and exceptions processing.

T3. Audit Compliance and Legal: This topic will focus on the Audit, Compliance, and Legal departments at the financial institution and the positions that these departments are comprised of, such as compliance officers, internal auditors, and field examiners.

T4. Information Technology: This topic will focus on the financial institutionÆs information technology departmentÆs duties and the positions that make up the department, including programmers, engineers, and software specialists, among others.

T5. Finance: This topic will focus on the finance department at the financial institution, which is responsible for managing the financial institutionÆs money, and is comprised of controllers, account reconciliation clerks, and accounts receivable and accounts payable clerks.

T6. International Operations: This topic will familiarize the learner with the financial institutionÆs international operations department, the purposes of which include foreign exchange trading services, import and export financing, and wire transfers, among others.

T7. Human Resources: This topic will familiarize the learner with the purpose of the Human Resources department at the financial institution, which is comprised of the Employee Benefits and Compensation, the Employee Relations, and Employment Staffing and Recruiting Groups.

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